Delivering the best quality of academic assignments from our expert writers is what we can guarantee our student customers. Our expert writers work under very strict rules and regulations in order to deliver you an entirely error-free essay or capstone project to any student who seeks our help. even with this, we still encounter customers who aren’t satisfied with our services and may want to file for a refund. As a top academic writing company, we have put in place policies the guide us through the process of refunding of your investment. So don’t worry if you want to file for a refund. Read through to and have a clue on what is expected from you when asking for a refund!
What Merits a Refund?
Our refund policy is anchored in two distinct conditions;
- When assignment, capstone project, homework or any other services requested from us were not delivered. In case the services you seek from us are not delivered and you no longer want to transact business with us then you can file for a refund without any assessment required.
- When or if the assignment, capstone project, homework or any other services requested from us is not delivered on time or within the deadline you can file for a refund. Nonetheless, if you fail to notify the customer support desk your intentions to seek a refund, then we assume you still need your services delivered when it is completed.
What are the Terms and Conditions of Refund?
Our commitment is to provide you with a deeper and even better understanding of the assignment or project and it’s not our intention to change the efforts you make in the course of your academic program. However, if you have second thoughts after submitting your assignment for help we have one of the easiest and scholar favorable refund policy for all types of assignments.
Nonetheless, the time you wish to cancel your assignment will really mean a lot to your refund. If you submit your canceling request before we assign to our expert team the refund will absolutely be 100%. But if the writer has already started to work on your assignment, then there will be deductions which will be based on the assignment done. The minimum deduction will be around 25%. When you work with us, you can be able to track your assignment with the tracker before you cancel.
All refund requests are always subjected to terms and conditions as stipulated by our refund policy. Kindly come around and read it before moving forward to submit your refund claim.
Refunds are not approved without complete and satisfactory facts and genuine reasons. We will seek appropriate evidence that demonstrates our work didn’t meet your expectations and the required instructions and requirements.
No refunds will be approved if you altered the original instructions and requirements to your assignment that you submitted at the start of your request for help. If you change your requirements then we deny you the request for a refund.
If our expert writers have made several modifications and revision on your assignment, there is no refund request that will be allowed. However, multiple follow-ups will be allowed but only for a limited number.
No refund request will be entertained once your assignment has been delivered on time. Issues with modification and revision should be requested within 15 days from the due date. Otherwise, they will be termed as extra-work once the period has elapsed. Extra payment will be required as well.
No refund requests will be considered if you fail to provide the precise problem or pinpointing the exact service failure to you. We will only listen to genuine concerns and issues for your request for a refund.
How to Request for Cancellation
To request for cancellation of your assignment and push for a refund, follow the following;
- Ensure that your cancellation request is submitted within 2 hours of making your payment. Once the 2 hours elapse, no cancellation will be considered.
- If you submit a same day delivery assignment, there is no cancellation accepted even when it’s made within the legally required time.
- Request for cancellation is scrutinized, verified, authorized and approved by our customer support team.
Kindly reach us straightaway for any cancellation and subsequent refund with assignment help. We value your persistent patronage with us!